Barrel Brigade — Support

Need a hand? Found a bug? We're here.

Contact

We typically respond within 24–48 hours, Monday–Friday.

Frequently asked

How do I save my progress?

Your progress saves automatically on your device. No account or login required.

I lost my coins after reinstalling the app. Can you help?

Local saves don't survive an uninstall. If you made an in-app purchase, restore purchases from the in-game store and email us with your receipt — we'll help recover what we can.

How do I turn the sound off?

Tap the speaker icon below the pause button at any time. Your choice is remembered between sessions.

I have a billing question or want a refund

For App Store refunds or billing issues, please contact Apple directly via reportaproblem.apple.com. For purchase delivery problems, email us and include your receipt.

The game crashes or I found a bug

Email us with the following details so we can fix it quickly:

Your iPhone or iPad model
iOS version
App version (shown in the in-game settings)
A short description of what you were doing when it happened
Screenshots if you have them

Is there a way to skip ads?

The game shows ads as part of the free-to-play experience. You can purchase coin packs to progress without watching rewarded ads. We never gate core gameplay behind ads.

Privacy

Barrel Brigade does not collect personal data. No account or login is required. The app uses Google AdMob for ads and Apple's In-App Purchase for optional coin packs. For details, see the full privacy policy.